| |
The
ERA Vision Statement
ERA Real Estate will be the company of choice for customers and agents because
ERA® sales associates are ethical, forward-thinking and results-oriented
professionals who take a proactive approach to real estate. Therefore, agents
can be sure they'll have the best tools and training to accomplish any job.
Consumers will
have total confidence that they are dealing with a consummate professional
demonstrating the highest level of service and integrity.
 |
| |
The
ERA Commitment to Service
The ERA® Commitment
to Service is our promise to sellers, in writing, to make every effort
to sell your house. As part of the Commitment
to Service ERA Members agree to: » Prepare
a good-faith estimate of your home
» Conduct a preliminary qualification of prospective buyers
» Assist in arranging affordable financing
» Make a comparative study of your home
» Offer application assistance to qualified buyers
» Contact you regularly to report the selling progress of your
home
» Review your competitive selling position every 30 days
» Where available, offer a one-year Home Protection Plan for
ERA to the buyer of your home
» Provide information on Seller Protection Plan coverage
» Supply information regarding our Seller's Security Plan
» Photograph your home for marketing and promotional use
» Submit a photo of your home for Internet listing
» Provide you with a national referral service to assist you
in finding a home in another community while your home is being sold
The Commitment to Service is a complete guarantee that we will make
every effort to sell your house. It is a real demonstration of our
statement that ERA professionals are "Always There For You.™".
|
| |
 The
ERA Mortgage
At ERA Mortgage, we've created a way of doing mortgages that is so fast, so simple,
and so convenient, you will never go back to your old way of doing mortgages.
This is how it works:
Customers can call us seven days a week for a same-day mortgage
decision.
Through our innovative telecommunications and computer capabilities,
we can complete the entire mortgage loan process by telephone and
overnight mail. The initial loan application information is taken
over the phone. We can even get credit reports within 30 seconds!
We guarantee a same-day mortgage decision or we pay the customer
$250.
We guarantee to meet the customer's requested closing date or we
reduce the customer's interest rate by 1/8 of one percent for the
life of the loan.*
All of the above is handled by expert mortgage loan consultants
and counselors who keep the customer updated regarding every stage
of the mortgage process.
In addition, we recently
launched the Prospecting Power Program, an exciting new addition
to our already successful Phone In, Move
In® Mortgage Program. You will receive a selection of ready-to-print
Prospecting Power ads that can be customized with your toll-free
mortgage number. So when a call comes in to our Teleservices Center
on your customized toll-free number, and the customer has not selected
a real estate agent, we will notify your office immediately.
A SOLID FOUNDATION
How do we know our system
works? Our history proves it. In 2000 alone, we provided over 163,500
mortgages totaling more than $22
billion, and our servicing portfolio is more than $80 billion – and
growing. Out of 22,000 mortgage originators nationwide, ERA Mortgage
is the fourth largest retail mortgage loan originator according to
a survey by Inside Mortgage Finance.
CUSTOMIZING EVERY CUSTOMER
No two customers are alike. So why treat them like they are? ERA
Mortgage can try to help you cater to each customer's unique financial
situation.
ERA Mortgage offers over 100 different mortgage products to meet
the diverse requirements of your customers. If you ever have customers
whose needs are not met by one of these programs, just let us know
and we'll work to try and create a program just for them.
|
| |
 The
ERA Home Protection Plan
When
you're buying a home, buy with no major repair worries — choose a
house covered by the Home Protection Plan for ERA® *. It's your best protection
against costly, unexpected repair bills after closing.
The Home Protection Plan for ERA is simply an exclusive ERA program
to protect you against expensive repair or replacement costs when
the major working components in your new home break down: water heater...furnace...built-in
appliances...electrical wiring...central air conditioning...exposed
duct work...interior plumbing system and fixtures. Your protection
lasts for a full year from the date of purchase on a previously owned
home. And if you've purchased a new home, the Extended Home Protection
Plan for ERA protects you from the first anniversary to the fifth
anniversary of closing. ** Limited protection on Condominiums, covering
the water heater, interior plumbing fixtures, and built-in appliances
is also available.
Homes protected by the
Home Protection Plan for ERA sell 15% faster on average. *** As
an added bonus, the Home Protection Plan for ERA
also protects sellers the same way. While your home is on the market,
the same major components are covered until the day of sale — or
a maximum of 180 days.****
So relax. Not
only will you have peace of mind regarding unexpected repairs but
you also
increase the chances that your home will sell
faster at a better value. The Home Protection Plan for ERA, another
reason why we say, at ERA, "We're Selling Houses."®
Visit the ERA
Home Protection Plan website
|
| |
 The
ERA Seller Security Plan
Guaranteed sale, guaranteed price.
When you accept an offer from ERA Franchise Systems, Inc., the Sellers
Security® Plan assures you that ERA Franchise Systems, Inc. will
buy your current house if it doesn't sell within 180 days from the
application date. ERA Franchise Systems, Inc. guarantees the purchase
price offer, so you'll know in advance the minimum you can expect
from the sale of your house. You'll also have plenty of time to see
if any other buyer is willing to pay more.
You get the profit, ERA Franchise Systems, Inc. covers any loss.
Almost always, you will receive more than the price guaranteed by
the agreement. If ERA Franchise Systems, Inc. ends up purchasing
your house and then resells it for more than we have in it (including
holding and closing expenses), the net profits are returned to
you. But if ERA Franchise Systems Inc. sells it for less, you don't
take the loss, ERA Franchise Systems, Inc. does.
ERA Mortgage Equity Advance Option can even help with your down
payment.*
The ERA Mortgage Equity Advance Option allows qualified buyers
to borrow against equity. You may use up to $500,000 of your available
equity from the ERA® offer to purchase and close on your new
home or for any other reason. So if the down payment on your new
home is contingent on the proceeds from your old one, the ERA Mortgage
Equity Advance Option has you covered.
Increased
Buying Power.
The ERA® offer eliminates the uncertainty of contingency offers
giving you the flexibility to move when you want. You are in a better
negotiating position than other buyers who may still have to sell
a home.
Sellers Security Plan qualification.
Your house must be a single-family primary residence. Houses must
have an average appraised value of at least $50,000 and not more
than $750,000. Mobile homes, co-ops, or multi-family homes are
not eligible for the plan. Properties that have an abandoned storage
tank on site are also not eligible.
Certain conditions apply.
For complete details, see your participating ERA® Broker.
Visit
the ERA Sellers Security Plan website
|
|
